Hyster enjoys a different relationship with our customers. We try to produce complete customer satisfaction created through world class production. Our goal is to foresee the requirements of each client along with address them with lift trucks which provide the performance, the reliability and the value which they really require.
At Hyster, we believe in starting with the customer. We annually perform focus groups and provide an on-going voice of customer research both on-line and in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help make sure that the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to guarantee the lowest cost of ownership and total reliability all of Hyster's machines are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, every time.
Total Quality Every Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate quality from the start. The MES is responsible for managing production flow. The MES coordinates line activities like for instance part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits actually hold all workers responsible for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a huge variety of features. The corporation has remained completely committed to its key focus on both safety and quality, on being innovative each and every time, and by offering several of the best material handling machinery on the market. These are just some of the reasons why the company has become a leader within the business.